Return and Refund Policy

Breeze Decor offers our customers an easy 30-day return policy. Please note: We have a Coupon Refund / Exchange / Monetary Refund available.

If a customer is dissatisfied with the purchased Product received from Breeze, or in the event where there are defects and deficiencies in the Product (attributable to, and accepted by Saaj after due verification), they may initiate a request for returning the product by contacting us on WhatsApp/Email.

The request will be approved or rejected within 24-48 hours, depending on the return criteria.

Once we receive the returned products, a quality check will be performed on the items by our quality team. This is subject to the return having met the following requirements:


Mandatory Criteria for RETURN:

  • The items should be unused
  • The packaging should have the original invoice, packaging, and tags in place. Items without tags will not be accepted.
  • There should not be any scratches or deformities on the surface of the product.
  • Ensure that Embellishments on the product are not damaged.
  • Return request to be raised within 30 days from the delivery date by writing an email to hello@breezedecor.in or a message on WhatsApp to +91 9167594735
  • Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.
  • Reverse pick-up will be arranged by us
In Case your pin code is not serviceable by our courier partner for a reverse pick up. We will request you to send the products via any courier service or India Post so that the product reaches us safely. We will not be responsible for any damage to the parcel during transit, and we will not accept any damaged products. You have to share the tracking details of the courier with us via email. In such a case, an additional amount of Rs 99 will be added to your coupon refund value as a shipping reimbursement. This will not be in the actuals. 

Pls note that the entire process of return, from the day we receive your email to you receiving the coupon code/ exchange/ monetary refund, may take roughly between 10-15 days.

Note: In the case of a Monetary Refund, we will be deducting a small amount depending on your order value against the reverse logistics charges & we will refund you the balance amount.